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CV

A determined go-getter with an outstanding drive to grow, looking to continue growing and be a part of the driving force of a world-class software as a UX Designer. Working and evolving in a fast-paced, fast-growing environment required me to adapt, prioritize, multi-task, and continually improve myself while working impeccably as an influencing and cooperating part of a team. Driven by data, and motivated by people, I excel at not only resolving problems creatively, but also anticipating them. With outstanding motivation and comprehensive technical abilities, I am more than ready to continue my journey and exceed all expectations in my next position, committed to delivering excellence in everything I do.

Experience

Implementer and Instructor

Hashavim H.P.S. Business Information, Tel-Aviv | 2022 – 2023

  • Integrating company's Softwars to offices in the law indestry

  • Instructing users online and in person part of the onboarding procces and as customer retention.

  • Based on daily interaction with customers was able to charecterized and map the custermers needs and turn it to PRD.

  • Converted data using SQL. 

Integration Engineer & Technical Support

Como BI for Business, Customer Engagement & Loyalty Platform, Rehovot |2021 – 2022

Product Integration & Technicians Team Lead
Hashavim H.P.S. Business Information, Tel-Aviv |2017 – 2021

  • Successfully Integrating Company's one-stop-shop office management software, Commit.

  • Increasing customer satisfaction and retention rate by working with cross-functional teams and taking part in the software customization process, collecting, analyzing, and converting client & user feedback into features, as well as conducting competitor analysis and market research.

  • Leveraging reporting data to fine-tune processes, identify weaknesses and opportunities for improvement, and generate presentations to support  management in making data-driven decisions.

  • Enhancing productivity by cultivating a highly inclusive culture, ensuring team members feel connected to the organization and perform consistently, as well as prioritizing tasks to efficiently achieve set goals and deadlines in a demanding, fast-paced, dynamic environment.

  • Aligning the team on goals and performance through translating data into meaningful insights, creating compelling analytical presentations, and communicating complex concepts to both technical and non-technical audiences.

  • Streamlining processes and improving customer experience through frequent collaborations with various functions across the company to produce easy to follow and time-saving workflows and procedures.

Owner & Producer

Chime Studio, Tel-Aviv |2014 – 2017

  • Established a small business providing various sound services, including consultation, roadmap design, production, and on-scene management.

  • Managed and completed several projects simultaneously. Consistently met and exceeded clients’ expectations and deadlines.

  • Provided world-class, prompt, and informative service to my clients, which in turn resulted in a solid repeat customer base.

  • Developed and continuously improved sales pipeline, identified, and pursued valuable business opportunities to generate revenue and improve bottom-line profit.

Skils

  • Bilingual – Hebrew, English

  • Axure RP, Figma and XD

  • Creative, yet pragmatic problem solver

  • Brilliant time management and prioritization skills

  • Outstanding communication and interpersonal skills

  • Flexible thinking and adapts to changes

  • Strong online research abilities

  • Data-driven decision making

  • Outside-the-box  thinker

  • Collaborative team player

  • Highly independent and initiative

Education

  • UX Designing  Haifa University, 2021

  • Network Administration John Bryce, 2011

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